faq

Hello there!

Here you will find the most important information and most frequent asked questions. 

• Where are you located? 

Flanders, Belgium , Europe, Earth.

• When will my order ship? 

When the item is in stock we will ship it as soon as possible but in most cases the item has to be manufactured. We cut once a week all orders we’ve received. When we run out of certain parts unexpectedly in very rare occasions the wait time can run up to 2 weeks as new parts come in.

All orders are currently being shipped with Bpost (Belgian post) and take around 8 days for international delivery. 

• When will [insert case] group buy re-run? 

Nobody knows.. not even me.

But if you are really impatient you can always choose to commission a specific case from me.

• My order arrived broken! 

Sometimes during shipping people are a little hars with packages and acrylic is not known to be very impact impact resistant. You can always contact me so we can fix your precious up as fast as possible!

 

 

 

 

If you have any further questions, requests, advice, commisions or hate mail… Feel free to vent down below!